Support
Get help with your account, lease analyses, billing, and reports.
Contact Support
Send our team the details and we’ll route your request to the right specialist.
Priority Support
Eligible plans receive priority routing and faster response times.
Response Time — Most requests receive an initial response within one business day.
Frequently Asked Questions
What information should I include in a support request?
Include your account email, the page or report involved, a clear description of the issue, and relevant non-sensitive details. Never include passwords, full payment-card details, Social Security numbers, or other sensitive information.
How do I report a technical issue with my account or dashboard?
Use Contact Support and include the affected page, what you were attempting to do, and any visible error message. Do not include sensitive account credentials.
What should I do if I can’t open or download a completed report?
Confirm the report shows as completed, then refresh or reopen the Reports area. If it still cannot be accessed, contact Support with the report involved and the issue you encountered.